WinSys Benefits to you
Single Point of Contact (SPoC),
Visibility of Issues,
Increased Service Levels,
24x7, 21x5 & 12x5 Options,
Quick Response Time,
Meaningful Intelligent Reports, not just reports,
Pro-active Monitoring, based on Approvals.
RJ WinSys Team.
RJ WinSys Technologies Pvt Ltd.
2M-170, NGEF East, Kasturi Nagar,
Bangalore 560 043. INDIA.
Tel: 00 91 80 2542 6362
WinSys Global Support Model (WGSM)
WinSys Global Support Model (WGSM) below is a classical model.
You tell us
Your office hours & The Hours you want us to support you as follows:
- 24 x 7 Model
- 24 x 5 Model
- 18 x 5 Model
- 12 x 5 Model
Idea HERE is - Why do you pay for 24x7 when you actually need 18 x 5 model.
WinSys will submit the Global Support Model (WGSM) to you, exactly suiting
- Your Budget
- Your Time Zone (Follow the Sun Model)
- Your Location Coverage (Follow the Sun Model ) as follows:
WinSys Global Support Model
1. Technical Expertise for Oracle Apps eBusiness Application Maintenance & Support
- Help Desk Support
- Problem management
- Related support services
- Routine Health check maintenance
- 4-8 hours of Database Monitoring
- Remote DB Management / Monitoring / Administration
- Application Maintenance and Support
- Periodic Patch and Fix update
WinSys Offshore Support Team can handle any time zone for you…
We work for you round the clock – to keep your business ON, round the clock.