WinSkuBi Win CoBi WHeal WATS WinPAY WinCOPS

ERP Solutions Implementation Solutions Upgrade Solutions Support & Maintenance Solutions Custom Solutions Web Solutions CAE / CAD / CAM Solutions Self Services

Support Services Delivery Model Onsite Delivery and Support Offshore Delivery Support Integrated Onsite-Offshore Delivery Communication Control Model Global Support Model IT Offshore Support Landscape

Focus on Relationships Define Roles Visualize Success We Recommend You Decide Focus on Results

Help Desk Services Delivery Model Primary Service Desk Functions Help Desk Service Model Advantage is Pro-Active Monitoring

Location Map Address Inquiry Customer Support

Vision & Mission Goals Vertical Focus Domain Focus Alliances & Partnerships News & Events Client Speak Employee Speak

Home \| Resource Library \| Customer Support
Promise Delivery & Deliver Promise
Manufacturing \| Banking \| Finance \| Insurance \| Telecom \| Mobile Services \| Education and Publications \| Media and Entertainment \| Transportation & Logistics \| Trading Community \| Chemicals & Petrochemicals \| Oil, Gas & Energy \| Healthcare and Pharmaceuticals \| Government & Treasury \| Travel and Tourism \| Airlines, Shipping & Cargo \| Outsourced Operators.

WinSys - ERP PoC

We have Proof-Of-Concept (PoC) Solutions for a quick Configuration of the Solution in ERP Applications as a Working Prototype to make understand, realize and appreciate the proposed functionality and technicality of the Solution.
ERP Architect, RJ WinSys Team.

more...

Locations

RJ WinSys Technologies Pvt Ltd.
2M-170, NGEF East, Kasturi Nagar,
Bangalore 560 043. INDIA.
Tel: 00 91 80 2542 6362.

more..

Support and Maintenance Solutions

WinSys ERP Consultants have good hands on experience in Application Support and Maintenance. It is a classical example that during the Application and Support engagement, you may like to either upgrade your application or implement new modules or new functionalities or few technical enhancement work.

WinSys Application and Maintenance Services are as follows:

WinSys Consultants have good hands on experience in providing the Support & Maintenance Services below:

Functional Support

Configuration Changes
Module set up changes
New Module introduction etc

Technical Support

Customization of Forms / Reports / Interfaces / Conversions / Work Flows

End User Training Support

High level functionalities – module wise
Detailed level functionalities – module wise

Database Support

Database Performance Improvement
Database Tuning / Clustering / back up / recovery / disaster recovery management
Database Security

Other Services

Help Desk Support and DBA support
(Onsite / offshore / Remote)
Software Applications and DB Upgrade
Custom Development across multiple technologies with varied front ends and middleware.
Customizations Upgrade – across all major ERP applications
Program / Project Management Support
Cut over/production Testing Support
Engineering Process Outsourcing (EPO)
Across major CAD / CAE / CAM applications

Global Support Model	Service Desk	ON Site Delivery Model
IT Offshore Support Landscape	IT Help Desk	Offshore Delivery Model
Support Services Delivery Model	Global Offshore IT Support	OnSite-Offshore Delivery Model