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ERP Solutions Implementation Solutions Upgrade Solutions Support & Maintenance Solutions Custom Solutions Web Solutions CAE / CAD / CAM Solutions Self Services
Support Services Delivery Model Onsite Delivery and Support Offshore Delivery Support Integrated Onsite-Offshore Delivery Communication Control Model Global Support Model IT Offshore Support Landscape
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Help Desk Services Delivery Model Primary Service Desk Functions Help Desk Service Model Advantage is Pro-Active Monitoring
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Employee Speak

When I joined WinSys, during the induction, I saw hard work, dedication, passion and commitment very often. Now I am seeing it everywhere with the leaders, people and processes at all levels. I am proud to be the very first employee of WinSys. Come onboard with us to experience the difference from the crowd.
Revathi, Senior Executive HR & Talent Acquisition.

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Locations

RJ WinSys Technologies Pvt Ltd.
38, 3F Main, 8 Cross, Ramiah Layout, St. Thomas town,
Bangalore 560 084. INDIA.
Telefax: 00 91 80 2543 6755

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Support and Maintenance Solutions

WinSys ERP Consultants have good hands on experience in Application Support and Maintenance.  It is a classical example that during the Application and Support engagement, you may like to either upgrade your application or implement new modules or new functionalities or few technical enhancement work.

WinSys Application and Maintenance Services are as follows:

WinSys Consultants have good hands on experience in providing the Support & Maintenance Services below:

  • Functional Support
  • Configuration Changes
  • Module set up changes
  • New Module introduction etc
  • Technical Support
  • Customization of Forms / Reports / Interfaces / Conversions / Work Flows
  • End User Training Support
  • High level functionalities – module wise
  • Detailed level functionalities – module wise
  • Database Support
  • Database Performance Improvement
  • Database Tuning / Clustering / back up / recovery / disaster recovery management
  • Database Security
  • Other Services
  • Help Desk Support and DBA support
  • (Onsite / offshore / Remote)
  • Software Applications and DB Upgrade
  • Custom Development across multiple technologies with varied front ends and middleware.
  • Customizations Upgrade – across all major ERP applications
  • Program / Project Management Support
  • Cut over/production Testing Support
  • Engineering Process Outsourcing (EPO)
  • Across major CAD / CAE / CAM applications

Global Support Model Service Desk ON Site Delivery Model
IT Offshore Support Landscape IT Help Desk Offshore Delivery Model
Support Services Delivery Model Global Offshore IT Support OnSite-Offshore Delivery Model