WinSys Benefits to you
Single Point of Contact (SPoC),
Visibility of Issues,
Increased Service Levels,
24x7, 21x5 & 12x5 Options,
Quick Response Time,
Meaningful Intelligent Reports, not just reports,
Pro-active Monitoring, based on Approvals.
Support Service Delivery Head,
RJ WinSys Team.
RJ WinSys Technologies Pvt Ltd.
2M-170, NGEF East, Kasturi Nagar,
Bangalore 560 043. INDIA.
Tel: 00 91 80 2542 6362
Support Services Delivery Model (SSDM)
WinSys has designed a comprehensive, responsive Offshore based Support Services Delivery Model (SSDM) to address the diverse support requirements of our clients.
After the Support period is over, WinSys, executes its “WinSys Transition Methodology” for the effective Knowledge Transfer (KT), Responsibility Transfer (RT) and Operational Transfer (OT) to the client team to ensure that the user community is comfortable taking over the support from WinSys.
WinSys’s Typical Transition Model – differentiation factor from the crowd.
WinSys customizes the solutions based on your needs
- Addressing diverse requirements across your functional and geographical business units.
- With a combination of teams from our delivery centers in Bangalore, we offer you a tailored solution which addresses your business needs and your financial budgets.
WinSy’s Customized Support Service Offerings include -
- Flexible scope for services
- Costing on
- Fixed Price
- Pure T&M (Time and Material)
- Managed T&M (Time and Material – with Project Management, defined responsibilities and Ownership)
- SLA Based
- Application Ownership
- Fixed Price
- Shared resources
- Owning the service
- Delivery Model